I recently had a problem with the customer service at your company that left me extremely upset. I am writing in the hope that you can help me resolve this situation.
On Thursday November 7 we lost most of our programing channels. Then on Friday November 8 I called your customer service 800 number to report my lost channels. I never did get to talk to a human person. I went through an automated menu that said it would report my techinical problem. It